Membership Software & Subscription Management System Overview:

The Dashboard offers one the most advanced, powerful and flexible subscription and membership management systems available on the internet today.  Not to be confused with simple recurring payment systems, the Dashboard manages complex membership relationships, including automatic product shipments, upgrade structure, renewal periods, grace periods, content permissions based on memberships,targeted email delivery and much more. The Dashboard membership system will automatically handle your membership & subscription offerings, leaving you free to focus on your core business!

How You Can Use It:

• Create a paid subscription offering - whether a fan club, magazine / newsletter offering, union membership, or anything else that requires date-based offerings
• Create "Product of the Month" clubs that ship new products to paying members
• Offer your own discount clubs similar to Costco by creating discounts based on membership level
• Restrict premium content to paid subscribers only, including news articles, photographs, video, message boards, chat rooms, webcams and much more.
• Manage recurring payments in an automated fashion
• Create private memberships, accessible only to your associates, partners or vendors

How It Works:

The Dashboard Membership and Subscription Management System is designed from the ground up to be easily managed by non-technical staff - one person with no HTML or programming skills can efficiently manage multiple, complex paid offerings for tens of thousands of members.  Quickly create any number of subscription levels, define durations (1 year, 90 days, etc.), set grace periods,associate physical products (if any), and create descriptions and default email content.  Once you have the basics, you're ready to start selling memberships online or offline!

The Dashboard handles all of the behind the scenes housekeeping involved with your subscription offering, including sending reminder emails, expiring memberships, managing content permissions, handling renewals, offering upgrades and much more.  Your members manage, renew and upgrade their subscriptions entirely online,dramatically reducing your customer service needs.  Full integration with the Dashboard Customer Service System ensures you have full control over your members and retain the flexibility to manage their accounts offline as well as online.

Highlighted Features:

Create Multiple Membership Types
The Dashboard allows you to easily create new membership types, such as Silver/Gold/Platinum, Standard/Professional/Enterprise, etc.  Define whether memberships are available for the public, or restricted to select users only.  Use the to advanced Subscription Management system to build in upgrade structure, renewal terms, trial subscriptions and much more.

Customizable Subscription Periods
The flexibility of the Subscription Management system allows you to define length of subscription, how early a member can renew, custom grace periods and much more.  Define automatic reminder emails to be sent at specified intervals relative to early renewal date, expiration date and end of grace period.  Mix and match membership types with different subscription periods to provide a broad range of membership options to your customers.

Associate Physical Products with Memberships
Specify any number of physical products that are to ship with each membership type - the Dashboard's workflow based processing automatically adds the products to the shipping list.  Specify additional shipments that are to be shipped at various intervals within the subscription period.  Define and layout custom membership cards and the Dashboard will automatically hold orders in a processing queue until the cards are printed!

Assign Content Permissions to Memberships
Using the Dashboard's advanced Content Management system, you can easily create new pages and content areas that require pre-defined memberships to gain access.  Secure your content at a page level or file system level, depending on your configuration.  Manage membership permissions for each page separately.

Automated and Self-serve Subscription Management
The Dashboard handles the bulk of the work of managing a subscription period, but also places all the necessary control in the hands of the member, and total control in the hands of your administrators.  Daily processes handle all expiration and notification activities.  The member can manage, update, review orders and check membership status online.

Related Features:

Complete Ecommerce System
Use the Dashboard's workflow based order processing system to efficiently and securely process your orders and reduce fraud. Maintain separate inventory to automatically remove limited run memberships once limits are reached.  Create digital gift certificates or offline gift cards to allow customer to offer your memberships as gifts.  Apply variable discounts in your online store based on Membership Type and status.

Marketing & Campaign Management
Promote, market and track your subscriptions and memberships using the Dashboard's Marketing & Campaign Management software.  Track membership purchases, renewals and upgrades by creating campaigns for new and existing members.  Create affiliate deals or member referral drives and offer cash rewards or point-based incentives.  Get your subscription services noticed on the search engines.

Customer Service & CRM
Use the Dashboard's comprehensive Customer Service and CRM system to maintain complete records of each customer's membership purchase history, subscription status and order history.  Quickly change expiration dates and membership types, and track all changes made by system, customer or admin.  Maintain complete records of all customer service interaction and view entire customer history at a glance.

Advanced Content Management
Quickly add fresh content to your member areas using the easy-to-use web-based Content Management system.  Create and update press releases, news stories, events, photographs, streaming audio and video, and much more without knowing HTML.  Use your site to provide teaser content to encourage membership signups.

Surveys, Polls and Message Boards
Use the interactive features of the Dashboard to engage and receive feedback from your members.  Create virtually any type of interactive content, including complex surveys, multiple choice polls, trivia,quizzes, guest books, and much more.  Automatically deploy member-only message boards and give your members their own blog sites.

Incentive & Loyalty Systems
Reward your members with points they can redeem for further purchases on your site or to use within points-based auctions.  Offer points for renewals and upgrades, or for referring additional members during a membership drive!

Email Publishing & Tracking
Create targeted emails to your customer & mailing list base to promote your paid subscription memberships.  Easily place purchase links directly in your rich text emails to entice impulse purchases directly from the email.  Engage your existing members by easily sending out rich, graphical email newsletters on a regular basis.  The Dashboard system automatically tracks and shows you whether your members are reading - even whether or not they're clicking on your links!

Other Terms For This Module:

Membership Management Software, Subscription Management Software,Recurring Payment System, Sell Paid Subscriptions Online, Sell Memberships, Online Membership System, Paid Content Delivery, Secure Content, Membership Website, Paid Members Area.