Surveys, Polls & Message Boards Overview: The Dashboard System provides world-class tools to engage your visitors and gather information based on any criteria you select. The Dashboard System's Survey, Polls and Message Board Features directly empower your non-technical marketing staff with the ability to conduct in-depth,real-time market research, as well as provide exciting, interactive content for your visitors, customers or subscribers. Hundreds of clients have used these tools to effectively learn more about their products, services, and, most importantly, their customers and their wants and needs.

Survey Management System
Get to know your web site visitors and get valuable feedback on any topic you desire. This comprehensive tool allows you to create dynamic surveys that can be delivered instantaneously to your site visitors or your email list. Without any assistance, you can easily build surveys consisting of multiple response types, including multi-select, single select, drop-down list,list box, and open-ended text entry. Real time reporting includes response rate analysis, percentage calculations, text answer grouping and more. Highly customizable features allow you to create, approve,publish and review reporting for your surveys at any time.

Poll Management System
The Poll System is a highly efficient method of deploying single-response survey-type questions. Polls are quickly deployable and easy for your users to answer and see immediately how the rest of the respondents answered. You can also create multiple Poll Archives, allowing users to browse all available Polls within a Category. While you can create polls using the Survey System, the Poll System has unique characteristics, including advanced reporting, demographic splits, and even cross-poll reports that allow you to see how people who responded to one poll responded to another.Your non-technical marketing staff can quickly and easily deploy multiple choice, single answer user polls to any page on your site,public or password protected. When used in conjunction with User Registration, the Poll Management System creates a powerful Market Research and Demographic Profiling tool.

Message Board System
The Message Board is a fully functional forum that you can control and monitor using the Dashboard System. Our traditional Message Board serves a variety of purposes, all of which facilitate interaction and keep visitors coming back to your site. Use the Message Board as a Support Forum, where your staff can answer visitor and customer questions, and help them solve any problems they might be having. Use Static Forums as a way to post a variety of messages to your customers, including product updates and "insider"information. The Message Board is a great, cost effective solution to build community around your product or service, and facilitate extended Brand Exposure.

How You Can Use It:

• Give members incentive to leave valuable feedback by awarding points, coupons and other prizes if they take a survey.
• Insert Surveys directly into your Dashboard System Emails to reach users instantly.
• Add Surveys to your member registration to get in-depth market research about your user base.
• Create polls not only for quick market research, but also as fun, engaging content.
• Add polls to your online store to get quick feedback on shopping experience, product selection and more!
• Create forums and discussion groups on your Message Board to stimulate your online community.

Related Features:

Complete Ecommerce System
Use the interactive features of the Dashboard to engage and receive feedback from your customers. Deliver surveys to your customers via email or specify post-checkout surveys. Offer coupons or other incentives for completing surveys. Place multiple choice polls at various locations within your online store to get quick feedback on shopping experience, product selection or any other point to help you better understand your customer.

Subscription & Membership System
Use the interactive features of the Dashboard to engage and receive feedback from your members. Create virtually any type of interactive content, including complex surveys, multiple choice polls, trivia,quizzes, guest books, and much more. Automatically deploy member-only message boards and give your members their own blog sites.

Marketing & Campaign Management
Gather valuable feedback and in-depth research about your users and their online habits, shopping experiences and more! Gather specific data for use in sponsorship opportunities. Ask your users about their online habits to focus your online advertising targets.

Advanced Content Management
Use pictures, video, even Flash animation in your Surveys and Polls. Add Media to questions, answers or both. Use visual representations as a way to test out packaging, preview products, get feedback on songs, or just about anything you can imagine. If you have a Product Development or Marketing Team, they will have a field day with these tools - and save thousands of dollars in research costs while they're at it!

Incentive & Loyalty Systems
Reward your users for survey and poll participation! Automatically award points to users who take polls and surveys.

Other Terms For This Module:

Survey Management, Poll Management, Message Boards, BBS.